Delivery information

  • Click and collect
    Click and collect is available at our Dental Practice at 73 Church Street, Cavan. When an order is placed the date for collection will be shown
  • Standard
    Orders will be delivered within 2-3 working days

Returns Policy

If you wish to make a return, please email us within 5 days of receiving your product. Any unwanted items can be returned within 28 days for a replacement or refund. Unfortunately, it will only be possible to replace if the item is in stock.

Items must be returned in its original packing and in a saleable condition. If the item was damaged when delivered or collected from the practice, an exchange or refund will be offered.

Electrical items will only be accepted if returned complete with all leads, accessories and software. Any software must have its original seal intact.
Please ensure that you open your order upon arrival and check for breakages. We need to be informed of any issues within 5 days of you receiving your order.

There are two ways you can return an item purchased from The Toothbrush Shop

  1. Return to Church Street Dental Practice
    Bring the item together with your confirmation email to our dental practice situated at Church Street Dental, 73 Church Street, Cavan. Please contact us before coming to the practice (049 4332488). We will refund the amount in line with our refund policy.
  2. Return by post.
    The returns form can be downloaded from our website. This form must be completed and sent by post with the products. The cost of the return postage or courier must be paid by the purchaser. The address for returned items is The Toothbrushshop, c/o Church Street Dental, 73 Church Street, Cavan.

    Please obtain Proof of posting as we are unable to take responsibility for lost or damaged items. It is essential to pack your return appropriately to protect form breakage during transport, we cannot refund for items returned damaged due to ineffective packaging.